NetSuite CRM

The Power of an integrated CRM module

Grow With NetSuite CRM

The power of NetSuite CRM is in the fact that your operations are not scattered on may application systems.

NetSuite’s Customer Relationship Management (CRM) software is the only cloud solution that delivers a real-time, 360-degree view of your customers. NetSuite CRM provides a full information view across the entire customer lifecycle i.e. from lead all the way through opportunity, sales order, fulfillment, renewal, upsell, cross-sell and support.

In addition to offering traditional CRM capabilities such as Sales Force Automation (SFA), customer service management and marketing automation, NetSuite CRM delivers quotes, order management, commissions, sales forecasting and integrated ecommerce capabilities.

NetSuite CRM

NetSuite CRM
For Sales Managers

How can NetSuite CRM help your Business?

Streamlines lead-to-cash processes.

Elevates productivity across the organization with a 360-degree view of customers.

Improves sales performance through forecasting, upsell and commission management and more.

Helps you manage global sales and services organizations.

NetSuite CRM features

NetSuite CRM allows you to achieve outstanding performance with an end-to-end cloud software platform for managing your customers.

Sales Force Automation

Take advantage of streamlined sales processes from incentive, upselling and quote management to demand forecasting, order management, fulfillment and sales commission.

Marketing Automation

Generate highly qualified leads ready to participate in sales. It provides you with a structure for targeting, designing, implementing and evaluating marketing campaign success — taking the uncertainty out of lead qualification and conversion.

Customer Service Management

The integrated customer service management system provides you with a 360-degree view of customer experience to improve customer loyalty, retain new customers and reduce service costs.

Mobile

Give your mobile workforce the opportunity to quickly access and upload critical data they need outside of the office. With both iPhone and Android mobile devices, NetSuite meets consumer demand for access to the ERP capabilities through the two most common mobile operating systems in the world.

Partner Relationship Management

Gain complete control of all partner-focused sales and marketing process elements including joint marketing strategies, lead management, sales forecasting, inventory management, order processing, and partner commissions and royalties.

Sales Forecasting

Take the guesswork out of forecasts with real-time sales results, complete visibility of opportunities and a rich range of predictive tools. Probability-based forecasting provides weighted calculation of pending odds, quotes and orders, with the ability to make required changes as deals advance.

Campaign Management

Generate highly skilled leads ready for sales engagement. It provides you with a structure for targeting, designing, implementing and evaluating marketing campaign success — taking the uncertainty out of lead qualification and conversion.

Customer Portal

Provide highly customized, immersive Web-based support to clients. Your customers will be able to get answers to their questions, complete transactions, submit support problems and review your knowledge base. You will improve customer loyalty as well as long-term retention with an open contact line and a variety of self-service options.