ZOHO CRM

Zoho CRM brings your Sales, Marketing and Customer Support Activities into a single system

Designed to evolve as quickly as your enterprise, build relationships that stand the test of time with Zoho CRM

Cloud-based robust CRM software system that gives your business everything it needs, Zoho CRM is the industry’s first multichannel CRM. Whether you are a small or big business owner, Zoho CRM can be tailormade on an easy-to-navigate user-friendly interface. You can conveniently boost your team’s productivity by creating workflows, blueprint a mandate for your sales team, along with metrics, trend analytics that help gain valuable insight. What’s more, Zoho CRM comes with an AI-powered sales assistant who analyses your sales trends, guides you, highlights anomalies and makes suggestions based on risk calculation. Capitalize on local searches, while being on top of your enterprise from anywhere in the world. Raise the bar of your enterprise performance with Zoho CRM today! 

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The ultimate CRM Software solution for every industry type

Life Sciences

Zoho CRM offers customisable solutions for medical sales rep to improve engagement with healthcare professionals and organizations. The first-of-its-kind omnichannel communication platform with sales automation functions, mobile accessibility, and seamless integrations, Zoho CRM facilitates increased productivity, better collaborations across teams, and increased sales performance. Now you can easily bridge the gap between suppliers, distributors, and healthcare professionals.

Financial Services

Deliver exceptional financial services as you easily cater to your clients needs and surprise them with lightning-quick solutions. Grow your business and create awesome experiences with the top-rated solution for financial services institutions. Leverage performance with automation, inbuilt AI, fully compliant standard, complete management and effortless integration with popular business apps.

Real Estate

Accelerate sales with Zoho CRM software that offers cutting edge sales process management, property management, and automation for real estate agents, real estate developers, and brokerage forms. Capture and convert leads with easy invoicing and billing, automated selling and blueprints, and conveniently closing deals while you are on the move. Scan QR codes or business cards in 17 different languages, automatically adding them as a Zoho CRM lead or contact.

Retail

An integrated platform, Zoho CRM ensures all your sales, marketing, support and inventory management needs are taken care of so that you can manage your retail and supply chain operations effortlessly. Create targeted campaigns, bring your customers, vendors and partners together, get real-time reports and insights, while continuing to stay in touch with your customers even after their purchase.

Non-Profit

Accomplish every mission your non-profit has earmarked with Zoho CRM that offers customizable and integrated donor management for non-profits all types and sizes. Now you can drive lasting impact with omnichannel messaging, offer seamless payment gateways and use smart webforms to improve engagement. With transparent contracts and pay-as-you-go pricing, you not only stay empowered as you champion your mission even when you are on-the-go,  but help empower stakeholders with portal access to CRM, teaming with 300 app extensions and integrations.

Services Industry

For service driven industries driving home long-lasting customer relationships is critical. With Zoho CRM you can deliver exceptional customer experience with personalised service, contact-on-demand, quick solutions, and direct communication with their field agents. Tap into key features like, integrated document management, single system omnichannel communication, vendor and contractor management, sales order and purchasing order generation, billing and payments, marketing automation to generate leads, and campaign management.

Bring home features that make selling easier, faster, and better with Zoho CRM!

Automate Your Sales Force

With Zoho CRM automate routine marketing, sales and support functions that take up valuable work time, giving you more time to concentrate on your customers. Create optimized workflows that help you eliminate redundancies, reduce manual data entry, and speed up your overall process. With additional features like lead management, deal management, contact management, and workflow automation, gain seamless control of your sales force.

Navigate through customer/user journey effortlessly

Track the journey taken by prospective customer or prospect so you are attuned with user and client behaviour respectively. Create personalised customer journeys with Command Center. Use detailed reports to identify delays and loopholes at various stages, ensuring smooth operation throughout customer lifecycle. Bring your offline sales processes into your CRM with Sales Process builder, set up ruled in your CRM based on real-life sales processes, plus, leverage clean data in your CRM to define a process for your team to review information, and approve or reject it with appropriate comments based on their quality.

Leverage performance with omnichannel functionalities

Stay engaged in real time with customers and prospects via email, telephony, social and customer portals, all in one place. Sift through email communication completely inside Zoho CRM. Send emails, associate emails to CRM records, and get email insights. Connect your telephony provider to make calls from within Zoho CRM, stay updated on what people are saying about your brand online and automatically capture leads from social media, plus, facilitate prospects with a self-service portal where they can view your products and make purchasing decisions.

Accelerate your sales team’s productivity

Categorise customers quickly, set up multiple currencies, use AI predictions to prioritise leads and deals likely to convert, along with tracking website visitors to convert more prospects. Boost performance of your team further by forecasting, territory management, and gamification, all built into the software at the click of tab.

Make your business grow with analytics and predictive sales and intelligence

Make sure you stay on top of data as your business continues to grow. Evaluate the performance of every sales activity, breaking quotas down into achievable targets with Zoho CRM’s reports, analytics, and forecasts. Teaming with the intelligence of real-time reporting that helps you gain key insights and analysing trends make data backed decisions effectively. What’s more, with Zia (AI assistant included in Zoho CRM who helps manage your data), you can fetch the information your want, tale notes, predict the future of a sale, detect anomalies and automate tasks efficiently.

Mold your CRM to fit your business and foster team collaboration

From the information you collect and the way you want to view it, to customizing language and currency, find everything built within the software. Similarly, for your team, create groups, tag other reps, share sales updates, or leave behind helpful notes so that you foster a collaborative work environment.

Automate marketing with remote-ready features

Stay in touch with prospects and leads while working remotely, conduct sales presentations and meetings, collaborate with your team and keep track of your KPIs via in-depth sales analytics on-the-go. Get your marketing and sales team on the same page as you generate new leads, execute targeted email marketing campaigns, and compare ad spending to sales revenue with the Google Ads integration.

Stay secure and develop apps for both web and mobile conveniently

At Zoho CRM, we strike the right balance between protecting customers’ data and giving the employees the freedom to get their work done remotely. On the developer platform build integrated systems, offer personalised user experience, and develop apps for both web and mobile. Deploy secure, scalable, and enterprise-ready solutions with Zoho CRM’s developer platform.

Why Choose Zoho CRM?

  • Simple, straightforward user interface with a minimal learning curve
  • Flexible, month-to-month contracts supported by transparent pricing plans
  • Deployment, consultation, onboarding, and training programs to help you get started smoothly
  • Migration wizard to easily import data from spreadsheets or other CRM systems
  • Fully extensible developer platform that facilitates tighter integration of CRM with external systems and applications
  • Sell on the go with our award-winning CRM apps for both iOS and Android

Constellation Research’s Best Enterprise Software Vendor

Zoho has been recognized for its innovation, relentless focus on re-invention, and an ever-expanding portfolio of enterprise-class business applications.

Winner of PCMag’s Business Choice Awards for CRM

According to the PCMag survey, Zoho is the most recommended CRM and the only one with a positive NPS score among other leading CRM vendors.

Pricing

15-day free trial. No credit card required complete CRM solution for every business

BASIC

$ FREE

Per Month
  • Manage Leads, Contacts, Accounts, Deals, Tasks, events, Call Logs and notes along with CRMviews
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STANDARD

C$ 19

/user/month billed annually
  • Everything in BASIC +
  •  Scoring Rules
  •  Email Insights
  •  Workflow Conversion
  •  Tags and Groups
  •  Web Forms
  •  Custom, Unique Fields
  •  Custom Reports and Dashboards
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PROFESSIONAL

C$ 31

/user/month billed annually
  • Everything in STANDARD +
  •  SalesSignals – Real-time Notifications
  •  Blueprint – Process Management
  •  Email Integration – IMAP
  •  Web-to-Case Forms
  •  Inventory Management
  •  Validation Rules
  •  Google Ads Integration
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ENTERPRISERECOMMENDED

C$ 50

/user/month billed annually.
  • Everything in Professional +
  •  Performance Management
  • Zoho Analytics Integration
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ULTIMATE

C$ 65

/user/month billed annually
  • Everything in Professional +
  •  Automation suggestions
  •  Data enrichment
  •  Automation suggestions
  •  Enhanced storage
  •  Email sentiment

Not Just Config. Training Too.

Detailed and proven training methodologies to help you succeed at each level. Tiered training program - Induction, Advanced and reinforcement to ensure total user adoption.

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Our team has a combined experience of 12 years, with 35 countries served