Zoho Implementation Services
Zoho Implementation Services
With over 100 customers we probably do something right from an implementation stand point.
Our team is focused on understanding your customer journey and mapping it to Zoho. With our experienced Zoho consultants we offer consulting and implementation services to get the best out of your Zoho Investment.
With Zoho, you as a customer can opt for a stand alone solution like CRM, Zoho People or Zoho Books or whichever Zoho app makes the most sense for your business amongst the full suite of Zoho apps or can opt for Zoho One. The challenges of implementing a stand alone application vs. the full Suite of Zoho One are varied. However, as Zoho experts we tend to approach each engagement with a structured plan to have our customers meet their goals.
The implementation cycle length will usually depend on the number of Zoho applications that need to be implemented and connected. We developed a methodology that has helped us help our customers. We have broken down a typical implementation project to provide you with a different phases involved. Let’s take a look
Implementation Phases
Phase
Details
Initiate
Define the project plan
Get organized
Get aligned on Project Objectives
Design
Determine the Functional scope by conducting a Business Requirements Discussion and Documentation workshop.
Document any gaps, customization and development requirements
Configure
Based on the agreed upon functional Scope, the Project team starts configuring the application to meet the business needs
Test
Conduct a “User Application test” (UAT). Ascertain feedback for any “tweaks” or changes
Optimize
Perform “tweaks” and changes based on feedback received during the previous phase.
Train
Train Customer team. (Train the trainer)
Go Live
Provide support during Go live activities
Transition to Support
Assist the customer with transition to regular support. (see our Zoho Support Services page for more details)
Zoho Services
Not Just Config. Training Too.
Detailed and proven training methodologies to help you succeed at each level. Tiered training program – Induction, Advanced and reinforcement to ensure total user adoption.
Reach out to us to know how we have helped companies like you.
Our team has a combined experience of 12 years, with 35 countries served
